BigFNBox Customer Survey BIGFNBOX Question 1 of 15 Help Us Build a Better Big FN Box More stuff or better stuff? Unclaimed mail, Amazon returns, overstock, or something else? Tell us what you actually want in a mystery box. First name (optional) Email (optional) Start Survey QUESTION 1 What are you hoping to find in a mystery box? Designer apparel/bags Jewelry Electronics Home decor Other Back Next QUESTION 2 What is the MAIN reason you buy mystery boxes? The excitement/surprise of opening them I'm hoping to find something valuable I like getting a lot of stuff for my money I resell the items I like finding unusual/random things I buy them for gifts I open them for TikTok/YouTube/social media content I just like gambling on what's inside 😂 Other Back Next QUESTION 3 Which platforms do you watch mystery box unboxing videos on? YouTube TikTok Instagram Facebook Other Back Next QUESTION 4 Do you buy mystery boxes for yourself or for others? I buy for myself I buy for the family I buy to give as gifts I buy just for creating content I buy to resell Other Back Next QUESTION 5 How important are the drawings on the BigFNBoxes to you? The drawings are why I bought the box No opinion Could care less Hate them Love them Other Back Next QUESTION 6 What other mystery-box companies have you purchased from? Back Next QUESTION 7 Which would you rather receive in a $250 mystery box? A LOT of items, even if many are inexpensive A moderate number of items with a mix of inexpensive and nicer things Fewer items, but with a better chance of receiving higher-quality/more valuable merchandise I don't care about quantity — I just want the box to be fun to open Other Back Next QUESTION 8 When you open a mystery box, what matters MOST to you? Number of items Retail value of the items Chance of getting a valuable item Usefulness of the items The surprise/entertainment Back Next QUESTION 9 What would you MOST want your mystery box to contain? Select up to 3. Unclaimed/undeliverable mail Amazon returns Retail overstock Clothing/shoes Electronics Beauty/personal care Toys/games Weird/random stuff Back Next QUESTION 10 Would you rather KNOW where the merchandise came from? Yes — I specifically want unclaimed mail Yes — I specifically want Amazon/online returns Yes — I specifically want retail overstock/liquidation I prefer a mixture I don't care where it came from as long as it's good stuff Back Next QUESTION 11 How do you feel about open-box, returned, or used-like-new merchandise in a mystery box? Totally fine — that's part of mystery boxes Fine as long as most items work Okay occasionally, but I mostly want new merchandise I only want new merchandise It depends on how much I paid Back Next QUESTION 12 What disappoints you MOST when opening a mystery box? Select up to 3. Not enough items Too many cheap/filler items Items I can't use Too many similar items Broken/damaged items Missing parts Too much clothing Too many phone cases/accessories Not enough recognizable brands Box didn't feel worth what I paid Nothing exciting or surprising Not enough resale value Back Next QUESTION 13 What price range do you MOST often shop for mystery boxes? Under $50 $50–$99 $100–$149 $150–$199 $200–$299 $300+ Price doesn't matter much if I believe the box is worth it Back Next QUESTION 14 Would you pay MORE for a box if it contained fewer but higher-quality items? Definitely Probably Maybe Probably not Definitely not Back Next QUESTION 15 What would make you more likely to buy a mystery box? Select up to 3. Free shipping Lower price Bigger box More items Better-quality items Guaranteed minimum number of items Guaranteed minimum retail value Better chance of a high-value item Knowing the merchandise source Choosing a category/theme Seeing other customers open boxes Live packing/opening on TikTok Discounts for repeat customers Other Back Submit Survey ✓ Thank you! Your answers were saved. This feedback will help decide what we source and what kinds of Big FN Boxes we build next. Back to BigFNBox
